FAQ

We sell many useful products.

You can view them on the collection page.

We have a wide variety of products in stock.

We currently only ship within Belgium, but we hope to add more locations very soon.

You can choose to pay using Bancontact, Visa or MasterCard. We also accept cash in store.

We will deliver your purchase within 3-5 working days after receiving your order confirmation. Once your package is in the hands of the post office, we are not accountable for any delays from their side. 

Select local pick-up in the checkout and we'll have your order ready in store within two (2) working days. You can pick up your order between 10:30 and 18:00 from Mondays to Saturdays.

Once your order has been shipped, we will send a shipping confirmation email to let you know. This will include your track and trace code from Bpost, so you can follow the status of your parcel anytime.

If something isn’t quite right with your online order, you have 14 calendar days to return or exchange the item(s). In-store purchases are not eligible for a refund and we will happily issue you a gift card valid for one (1) year. You can read more our return policy here.